client relationships

I’m going to generalize here.  I know this won’t apply to every freelance writer, but from my experience, it applies to most. When you first start out as a freelance writer, you try and do your utmost to please your clients and not annoy them in anyway. Sure, this is ...

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Once again I’m entering the Word Chef blog carnival. A couple of months ago I wrote about How To Encourage Your Prospects to Engage with You Online. This time my topic is How to Find and Connect with Your Ideal Customers.  I’m not going to pretend I’m a guru on client ...

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I’ve spoken before about how I like to think of myself as being a fairly laid back guy. Like most other people, there are certain things that rile me, but most people I know would agree I’m a pretty calm and collected person – I just think that if you ...

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I’m not a particularly sporty person, nor am I overly aggressive.  I play pool and snooker on occasion, have a kick about with a football now and again and enjoy watching a range of different sports. Like many guys, I also like to think I can handle myself should the ...

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What’s the best way to communicate with your writing clients? Sharon Hurley Hall shares a couple of anecdotes from the writing life which show why having multiple communication channels is essential.

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Speedos, surf shorts or boxers? When clients hire you for writing jobs how would you describe the writing brief?

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I recently received some feedback from a client about how a piece of work I had submitted had a few typos and grammatical errors in it. When I received the feedback, my first reaction was to be protective of my work and think that the feedback must have been wrong ...

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My writing business has changed a lot since I started freelancing. Then, I did lots of one-off jobs for a wide range of small clients, getting many of them through copywriting agencies and the occasional job board posting or ad. Now, I work for a few bigger clients, and many ...

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Are you using a client questionnaire? I’ve been using one for a few months now and Taylor’s post on How To Please Your Client Every Single Time reminded me that I’d planned to tell you more about it. Like many writers, I’d been running my writing business by asking clients ...

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Not all relationships are destined to work out. Not every client will be your “soul mate” in terms of a perfect ongoing working relationship.

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How do you handle having work returned to you? If you’re anything like me, you don’t like it at all. Yet it’s something that happens even to the most experienced writer, especially when not dealing with the client directly. You’ve heard the phrase ‘cut out the middleman’ – well, this ...

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Getting a new writing client feels great. But there could be a lot at stake when you develop that new relationship. There’s your time, there’s your reputation, and there’s money at stake as well. It’s a good idea to be very careful so that you can protect yourself in these areas.

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Have you ever had a writing client that was a dream to work for? Someone who provided clear briefs, was flexible and always paid up on time? Those clients are a joy to work for and every freelancer wants more of them. I believe that with a bit of work, ...

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OK, I am peeved. Someone that I thought was reliable has let me down. Here’s the story. A client whom I’ve worked with for a couple of years (and who pays well and promptly) contacted me about a job. I explained that I couldn’t do it myself, but that I ...

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