Making Writing Clients Happy

I love it when my writing clients are happy. Usually I know because they send me effusive emails saying that I have captured exactly what they needed. I get a lot of those. (Lest you think I’m big headed, I also have several clients who simply pay up without comment.) This week was a first, though. I got a tip.

Most clients stick to the budget and seed a few well chosen words of praise when they are happy with the work I have done. This client put her money where her mouth was and added a bonus to the agreed fee for the article on social media. I felt good, and I tried to analyse what I had done to deserve this largesse. Here’s what I think it boils down to:

• I asked questions at the start to clarify the brief.
• I followed the brief to the letter.
• I offered to add a resource list to make it more useful for the client’s readers.
• I provided sources for my quotes so that the client could let them know they were being mentioned.
• I quickly made the minor amendments requested – a case of clarifying some terminology used.
• I delivered the article six days early.

It’s not always possible to deliver a job early. I’m usually happy to deliver on time. But the other aspects are what make me a professional freelance web content writer.

Tagged as: freelance writing, get paid to write, web content writing

Article by Sharon Hurley Hall

Sharon Hurley Hall has been mentoring writers here at Get Paid To Write Online since 2005 to help them improve and build sustainable and successful writing careers. Check me out on sharonhh.com. Feel free to connect with me online on Google+.

Sharon has written 653 awesome articles for us at Get Paid to Write Online

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