Are you a freelance writer? You may also want to become a consultant. You can develop your business in a way that translates into more success for your clients and more income potential for you. Once you provide great results and demonstrate that you are a knowledgeable professional, clients may ask you for advice. You can put together solutions that help them succeed and help you maximise your earning potential with them.
I started out doing one type of service and as my knowledge grew and I evolved, my service offerings expanded. Suddenly, people started asking for writing and business advice instead of just sending orders. As a former consultant in my previous life, this was a natural fit for me. I continually work to gather new knowledge and expand service offerings so that I don’t become archaic and that’s a plus in the world of internet marketing. I have clients ask about writing advice, come to me for blogging suggestions, SEO advice, design tips, consulting for social media, and other professional business areas as well. I’ve become more than a writer; I’ve become a trusted adviser to many clients. This opens up more opportunities for me and I see that as a good thing. How do you get there? Here are some of my suggestions:
- Offer free advice. When you deal with a client, don’t hesitate to make a suggestion about their business. You can do this from the start by making suggestions in your initial discussions or you can go back and do this after an order has been fulfilled. Don’t tip your hand entirely but a bit of free advice can go a long way.
- When a client places an order, try the “do you want fries with that?” approach. This gives you an opportunity to upsell. Be prepared to tell them why you’re making a specific recommendation and tell them how it could help them.
- Provide value. Give them more than they paid for. I try to bid on jobs with value in mind, listing my differentiators and providing them with free tips in the process. I always try to deliver more than people are expecting in an initial project. This demonstrates my commitment to value and helps them feel good about what they’re paying for. Both these things increase the chances of repeat business and referrals.
- Market yourself as a consultant. I stopped calling myself a freelance writer alone and started advertising that my business provides online marketing solutions. This tells people that I can do more than article writing for them.
I believe that with every new client I learn something and sharing my knowledge helps me help customers, positions me as a consultant, and helps my business continue to evolve. How about you? If you’ve been writing for more than a short time for clients, how has your service offering evolved?







{ 10 comments }
Twitter: DanielleMcGaw
May 16, 2010 at 16:14
This is exactly what I’ve been planning on doing Dana! You always seem to come up with posts that reflect where I am. I’m just trying to settle on a title that will suit what I want to offer most.
It’s only a couple more months before I go full time so I have to figure this out pretty soon!
.-= Danielle McGaw´s last blog ..7 Awesome Chrome Extensions for Writers =-.
Twitter: shurleyhall
May 24, 2010 at 07:26
Good luck, Dani. I’m sure you’ll do well. Drop me a line if you’re in the market for projects just in case I happen to have overflow.
“Online Marketing Solutions”! I like it! I already to present myself as a consultant, even if indirectly. Thanks for a great article.
Pamela Hilliard Owens
.-= WritingItRightForYou´s last blog ..A Copywriter for Your Copyright =-.
Blah, I have no idea why I wasn’t thinking about this soon because I had been doing it up until now.
Every time I talked to a client or someone discussing web design, I would go ahead and tell them the benefits of web copy, highly specific pages and building backlinks through writing.
This would be a perfect way to add on, and like you said, build up a large portfolio since you’re not just a “writer”.
We all can do something like this because we know more than we imagine. I’m sure many people also know about article marketing, blogging and other forms of web copy which could be provided to the client.
Thanks for sharing this.
.-= Murlu´s last blog ..How To Choose A Domain Name For Your Blog =-.
Twitter: danaprince
May 17, 2010 at 09:40
@Murlu, That’s right. Writers can often bring multiple skills to the table.
@Pam, Thanks! Glad you found it helpful.
@Dani, Best of luck going full time. It can feel like a scary step, I bet…but I’d also bet you’ll do great!
.-= Dana Prince´s last blog ..How to Stop Freelancing on the Weekends =-.
Thanks for the post. I love the phrase “online marketing solutions” – perhaps due to my recent foray into the world of SEO? I haven’t ever seen myself as a consultant, but I suppose I am one. I offer advice, and I have gained specialized knowledge from work experience and continuing education. I will definitely have to think about advertising myself as a consultant from this point forward.
Twitter: tammikibler
May 23, 2010 at 22:16
I am fortunate this was suggested to me very early in my freelancing career. By including internet marketing consultant on my business card, I expanded my services and also created more writing business for myself. Some businesses don’t realize they need a writer to create an e-mail series until they talk to an internet marketing consultant.
.-= Tammi Kibler´s last blog ..Free Mind Mapping Software Online =-.
Twitter: bizbackpacker
May 23, 2010 at 23:48
This is great! I think most business owners are already consultants, so why not promote ourselves as such?
I actually did this backside-front, starting out as an SEO Consultant quite a few years back and evolving into a freelance writer around a year later.
I ditched the SEO Consultancy for a few months, but then got asked to offer a more rounded business consultancy.
At the moment, my freelance writing work makes up the bulk of my workload, but I do offer a small business consultancy for some clients who I’ve been working with for a while.
I’m actually planning on re-launching the consultancy side of my work, but as with everything, it’s just finding the time to do it.
Do I cut back on my freelance writing, which provides me with the bulk of my income, so that I can concentrate on the consultancy side, which should offer a greater income stream?
Or do I hold off making the consultancy work a big part of my workload for a while, implementing it in small stages, so that I can continue with the same level of writing work – and therefore income – that I currently have?
Decisions!
Twitter: danaprince
June 1, 2010 at 09:45
Hi Dan,
You’re right..it is tricky to transition without feeling a blip in the income so if it were me, I’d try to upsell writing clients wherever possible and pitch consulting to new prospects and hopefully as the income climbs you can take fewer non-consulting clients or slowly eliminate your lower paying gigs as they’re replaced.
It’s great to have decisions to make and the ability to control your income / workload, though