7 Signs You Need to Break Up with That Client
Getting out of a bad relationship is good for you but it’s not always easy and this applies to client relationships for freelance writers as well. Just like breakups can be painful and agonizing (but necessary); the same can be said for client relationships. I broke up with a client recently (actually they broke up with me but I was on the verge of doing the dumping) and it was something I expected but that didn’t make it any less painful of a breakup. In fact, the split isn’t totally resolved yet.
Lori Widmer wrote a timely post today that struck a chord with me because just like her, I’ve been planning for the obvious and preparing to fill the gap because I’ve seen the writing on the wall and frankly, I wanted it to end but dreaded doing the dumping. In the end, it was the equivalent of being dumped on a Post-It for me and it messed with my productivity for the whole week (add to that a sick child as we’ve had a case of the sickies running through the house for the past few weeks and you’ve got one mucked up freelance writing work schedule). But I’ll get over it. Probably pretty fast. No post-breakup pints of ice cream necessary here!
Do You Need to Break Up with a Client?
Not all relationships are destined to work out. Not every client will be your “soul mate” in terms of a perfect ongoing working relationship. Thankfully you’re a freelancer so you’re free to end relationships if they aren’t working out. No lengthy and messy divorce is necessary!
Here are some signs that you need to break up — even if it’s painful to do so:
(Some of these applied to this situation for me and others have applied to previous relationship breakups)
- Sickness outweighs health. Do you love less and less about the client’s project(s) as time goes on? Do you dread it like you used to dread Sunday nights before you became a writer because they made you think about Monday morning back in cubicleland? That’s a sign you shouldn’t ignore.
- Are you having to forsake all others? Does the money not justify the hassles when you break down the time and headaches vs. the income? Is this project impacting your ability to do other things?
- Do you have a problem with the integrity or lack thereof of the project or people working on the project? Are there games and is there back-stabbing going on? Never do something you can’t feel good about (and don’t ignore your instinct) and if you can’t trust someone, don’t do business with them.
- Are there lies and excuses about money and is someone trying to get to you drop your pricing after the relationship and terms have been established? Get your money from the next invoice and then don’t walk…run… before they ask you to do something else.
- Are you treated like an employee (like plankton on the corporate food chain) but not paid like an employee?
- Are people playing ‘the blame game’ and blaming the writer for their lack of research, a poor business model, or running a business with guesswork and getting indignant when things don’t come together?
- Is it just not fun any more? When the love is dead, why prolong the inevitable?
Freelancing is often tough and unpredictable but the good thing about it is that at times a door closing means a better one opens. Every time I end a bad relationship, it all works out and so far I have always been better off after the fact — even if it takes time to heal. I haven’t had many bad breakups but every one that has happened has taught me something. The relief of knowing that I won’t have to dread the very next Monday morning can be reward enough. Feel free to share some of your breakup stories and lessons learned… if they’re not still too raw and painful
(photo: www.sxc.hu/profile/spekulator)
You might also enjoy:
- Ending Client Relationships
- What To Do When Your Writing Client Can’t Pay You
- How To Get Your Dream Client
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10 Responses to “7 Signs You Need to Break Up with That Client”
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Fantastic post, Dana! It’s a difficult lesson to learn the hard way and being the broken-(hearted) party can be heart-breaking on your ego even when you know the relationship needed to end.
Dawn Allcot shared some advice in February so that breaking up (with clients) doesn’t have to be hard. It’s not easy to pluck up the nerve to be the one ending the relationship but I’ve found doing so always leads to new and exciting opportunities.
Of your seven signs that show us when it’s time to walk away from an unhealthy client-freelancer relationship, I think the first is the most common one freelancers “stick-out”. It’s easy to think that our loss of passion and drive for a project is “our fault” and that it will get better. Like a couple who stay together out of habit and fear rather than taking a chance on finding true love.
One other sign is when a client is paying you less than you deserve and is not willing to consider giving you a raise. Clearing your dance card of low paying clients makes room to invite new higher paying clients to lead. But, as with romantic relationships, you need confidence to take the initiative so when a client does it for you it can be a blessing in disguise.
Rebecca Laffar-Smith´s last blog ..Writing Inspiration Through Art
Thanks Rebecca.
You are so right! Despite my recent breakup being for the best it has definitely been stressful. I look forward to looking back on it and know it has taught me some valuable lessons.
Dana,
I’ve had a few I’ve kicked to the curb. The pain in the ass factor was clearly overpowering the income factor. Ridiculous demands, even more ridiculous editing demands and stoopid interface requirements all have sent some clients packing. I’ve never looked back.
George
George Angus´s last blog ..What’s Your Writing Background?
Sometimes it just isn’t worth it … I’ve broken up with 2 clients who called me over trivial matters on a Sunday.
I also had someone leave me a message yesterday – Easter sunday – I won’t need to break up with him because I won’t be adding him as a client

Kim Woodbridge´s last blog ..How to Add a Facebook Share Button With a Custom Logo
The “calls on holidays and off hours” is one of the biggest reasons I deal with clients via email and don’t make my phone number widely known. I won’t take a client that insists on using the telephone. “I” work most holidays so I like the freedom to send emails no matter what the day is and know that the client can answer when it is convenient for them. It also allows me to respond when convenient for me.
It’s important to set clear boundaries about when it is suitable for clients to contact you. Making it clear you conduct regular business hours is vital if you’re accepting telephone calls. Would that same client expect a brick and mortar business to answer a call on Easter Sunday? I don’t think so, so they shouldn’t expect a freelancer to either.
Rebecca Laffar-Smith´s last blog ..Writing Through Life’s Roadblocks
Number 5 is the big one to me, being treated like an employee. I used to outsource my services for writing before I did marketing, but clients do not value properly quality writing.
David´s last blog ..Break Free and Leave the World Behind
thanks for a great article, as a coach I occasionally get a new client that thinks I can be treated in appropriately. They don’t last very long or they change their ways quickly as I point out immediately how I expect to be treated. I do find it fascinating that people need to treat others badly to keep their egos on a certain level.